Guide Resources

Everything you need to thrive as a guide

Practical, field-tested advice from top-earning Tour General guides. Whether you're listing your first tour or scaling to full-time, start here.

Pricing Your Tours for Maximum Bookings

Price too high and you'll scare off travelers; too low and you leave money on the table. Learn how to find the sweet spot for your city and category.

Start by researching similar tours in your city on Tour General. A good rule of thumb is to price per person based on the experience length: $25-45 for a 2-hour walking tour, $50-90 for a half-day food or adventure tour, and $100+ for premium private experiences. Adjust for group size — small private groups expect a premium. Review your pricing every quarter and bump it up as your reviews grow. Remember: you keep 100% of every booking, so every dollar you raise goes straight to you.

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Taking Photos That Sell Your Tour

Travelers book with their eyes. A few great photos can double your conversion rate overnight.

Use natural light — shoot during golden hour (an hour after sunrise or before sunset). Include at least one wide shot of the location, one close-up of food or a detail, and one of people enjoying the experience. Avoid stock photos; travelers can tell, and they want authenticity. Six to eight photos is the sweet spot. If you have an intro video, add it — listings with video convert up to 40% better. Hold your phone horizontally for landscape shots, and keep the horizon level.

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Communicating With Travelers

A quick, friendly response can turn a question into a booking — and a booking into a five-star review.

Reply to messages within a few hours when possible. Travelers often message several guides at once and book whoever responds first. Be warm, specific, and helpful — answer their question, then add one useful detail they didn't ask for (a nearby landmark, what to wear, where to park). After a tour, send a thank-you message and gently ask for a review. Reviews are the single biggest driver of future bookings.

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Background Checks & Trust

Verified guides get booked more. Here's how to complete your background check and earn the badge travelers look for.

Every Tour General guide purchases a $19 Bronze Background Check through HireShield.com and uploads the resulting PDF in the dashboard. Once approved, a verification badge appears on your profile and tours. Travelers consistently choose verified guides over unverified ones — the badge pays for itself many times over. Keep your badge current; renew before it expires so you never lose the trust signal.

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Earning Five-Star Reviews

Reviews are the engine of your business. The guides with the best reviews get the most bookings — automatically.

Delight starts before the tour: send a welcome message with meeting point, what to bring, and a photo of yourself so they can find you. Start on time, every time. Learn and use names. Leave space for the traveler's curiosity — the best tours feel like a conversation, not a lecture. End with a personal recommendation (a restaurant, a viewpoint) travelers can't Google. Then ask for the review while the experience is still fresh — we send an automated reminder, but a personal nudge helps.

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Managing Your Availability

More open dates = more bookings. But smart scheduling protects your time and your sanity.

Open availability at least two weeks ahead so travelers booking trips can find you. Use recurring availability for weekly walking tours to fill your calendar without manual work. Block off dates you're unavailable immediately — nothing hurts a profile like a cancellation. Aim for at least one open slot on weekends, when most bookings happen, and a few weekday mornings for travelers passing through.

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Growing Your Group Bookings

Group and private bookings can 3-5x your earnings per tour. Here's how to attract them.

Offer a private tour option and price it as a flat group rate — families and corporate groups love the predictability. Mention in your description that you can customize the tour for special occasions (birthdays, proposals, team outings). Respond fast to group inquiries; they often compare several guides. Deliver an unforgettable experience and a single corporate client can become a recurring revenue stream.

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Scaling From Side Hustle to Full-Time

Hundreds of our guides have turned Tour General into their primary income. Here's the playbook.

Start with one excellent tour in your specialty. Get it to 10+ reviews. Then add a second, different tour (different time, audience, or theme) to capture more search demand. Keep 100% of your earnings and reinvest in better photos, a short intro video, and that background check badge. Most full-time guides run 3-5 tours and host 15-30 bookings a month. Consistency — showing up, replying fast, and delivering great experiences — compounds faster than any hack.

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Frequently Asked Questions

Q. How and when do I get paid?

You keep 100% of every booking. Tour General collects a separate 8% service fee from the traveler. Payouts run weekly, every Monday, directly to your connected Stripe account. Set up Stripe Connect from your dashboard to start receiving payouts.

Q. Do I need a background check?

Yes. Every guide purchases a $19 Bronze Background Check through HireShield.com and uploads the PDF in the dashboard. A verification badge then appears on your profile — a major trust signal travelers look for.

Q. Can I set my own prices and schedule?

Absolutely. You set every price, every date, and every time slot. Tour General never sets your rates or overrides your availability. You run your business.

Q. What happens if a traveler cancels?

Cancellations follow a tiered refund policy: full refund more than 7 days out, 50% within 3-7 days, and no refund within 3 days. The Stripe transfer to you is reversed proportionally, so you're protected for last-minute cancellations.

Ready to start earning?

Keep 100% of every booking. Set your own prices and schedule.